How to Get Mobile Transfer Tickets | Delivery and Receipt

The ticketing industry has evolved plenty in recent years, but perhaps in no greater way than the method by which most venues around North America are delivering fans tickets to their events.

Mobile transfer tickets have become the primary delivery type for leagues like the NFL and MLB, as well as the NBA and NHL, which means that printable PDF tickets have become more scarce in recent seasons, particularly with NFL and MLB teams who have moved to mobile-only tickets. It’s also a popular method for most major concert tours as well as theater shows.

Getting or receiving your mobile transfer tickets is simple. Most of these mobile tickets will be coming from the original vendor, which in most cases will be Ticketmaster. The MLB, however, uses its own ticketing platform for many of their mobile tickets, though the process is roughly the same.

Step 1

Open up your email that you’ve used to purchase the mobile tickets. You should see an email sent from the team or venue’s tickeing platform notifying you that your tickets have been sent.

Step 2

Within this transfer email, you should find somewhere that says “Accept Tickets” or something similar that allows you to accept the transfer offer from the person who sent you the tickets (usually the seller, unless you’re accepting them from a friend or family member who is simply sending you your ticket[s]).

Step 3

Click on the Accept Tickets button. This will take you to the next page that will prompt you to login to your account.

Step 4

Login to your account or register for one if you don’t already have one with the same email you used to purchase the tickets. Once you have an account with the team or venue’s ticketing platform, you’ll be able to view your tickets within your account. From this point on, you have the ability to transfer those tickets to another person via the mobile delivery platform.

Other helpful tips:

• If you’re expecting the transfer offer email to accept your tickets but you’re unable to locate it, be sure to check your spam and trash folders in case it’s filtered to there.
• Once you’re at the venue, simply pull the tickets up on your phone to be scanned. You can also add them to your phone’s wallet app for quicker access.

To Share Your Mobile Tickets with Another Person

  1. After you’ve already accepted the ticket transfer yourself, simply login to your account that the tickets were sent to either on your phone or on a computer.
  2. Click on the “transfer tickets” option, where you’ll simply enter the first and last name of the person, as well as their email address.

If you have any questions regarding mobile tickets, please feel free to submit a request here.

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