What is AXS (Formerly Flash Seats)? How to Use AXS

Why Do I Need to Use AXS?

Quite simply, AXS combines the ease of using electronic tickets with the security of using “hard” tickets (you kids may not remember this, but tickets used to be different than just a basic piece of paper and a barcode) through the AXS mobile app.

E-tickets are lovable because they allow anyone to purchase tickets from anywhere, download them, print them if they want, and head to the game. Unfortunately, the very nature of e-tickets makes them susceptible to fraud. Anything that you can print, you can reprint. This means that a fraudulent ticket seller could print six different copies of the same e-ticket and sell them outside of the venue, leaving all six of their “customers” stranded outside the venue.

To protect the ticket buyer against this type of fraud, TickPick ensures that every broker who sells tickets on our site goes through a screening process to verify that they have legitimate tickets and that there have never been any cases of fraud reported against them. On top of that, we have a 100% BuyerTrust Guarantee on all tickets purchased through our site.

While AXS allows you to transfer tickets from one person to another – this is how Flash Seat tickets are bought and sold on sites like TickPick – it is impossible to duplicate an AXS ticket the way you can duplicate an old e-ticket. By our estimates, using AXS cuts down on 95% of all fraud that happens in the ticket industry.

How to Use AXS

Tickets for events at designated AXS venues can be purchased directly from the AXS website, which acts as a primary ticket seller like Ticketmaster for specific venues.

While purchasing tickets directly from AXS may be difficult, and AXS is very unclear as to how much they charge you in fees to purchase from their site, transferring tickets to a different AXS account is a breeze (and free). After purchasing tickets from TickPick for an AXS venue, the following steps are taken:

Note that this information below was for Flash Seats and is no longer applicable for AXS at most venues, which simply use electronic ticket delivery through their mobile app.

1. The seller uses AXS’s platform to transfer the tickets from their AXS account to TickPick. 
2. TickPick then uses that same technology to transfer the tickets to the email address you used at checkout. 
3. After the tickets are transferred to your email address, TickPick will email you to notify you of the transferred ticket being sent. At around the same time, you will receive an email from AXS to claim your tickets.
4. You will then follow the link in the email from AXS to set up an AXS account, choosing to use either a credit card or driver’s license to act as your “ticket” to be scanned
5. Upon arrival at the venue, the ticket scanner (at any entrance) scans said credit card, license, or mobile device, granting you access to the venue, and prints out a voucher verifying your seat location. 
6. Keep the voucher on hand in case you need to show an usher what section you sit in, and you’re good to go!

We have created a short video outlining the process. And if you have any questions, or need help buying AXS tickets, or any tickets for that matter, please feel free to submit a request here.

What Sports Teams and Venues Use AXS?

• FC Dallas
• Houston Rockets and Toyota Center
• LA Galaxy
• Los Angeles Clippers
• Los Angeles Kings
• Los Angeles Lakers
• Minnesota Timberwolves
• Red Rocks Amphitheatre
• Vegas Golden Knights

AXS Reviews

The ticketing system itself is generally easy to use, especially since now you can download the app and scan tickets directly from there. However, if you have an issue with the transfer of the tickets, the customer service at AXS isn’t all that helpful.

Unfortunately, many of the agents are not as knowledgeable as they should be, and the time it takes to have a request completed is far too long. If you buy your tickets through TickPick, in most cases our agents can walk you through any issues much quicker than AXS can.

About TickPick

Unlike other ticket sites, TickPick is the only major secondary ticket market that doesn’t charge buyers any service fees, so the price you see is the price you pay at checkout.

TickPick has the same seats that you’d find on our major competitor’s site, but at prices 10% cheaper. You can also check out our great selection of cheap tickets without hidden fees on TickPick.