Here’s how you receive a refund for tickets that you purchased for the Lady Gaga tour which was just cancelled.
**(Updated see important note below)** First, if you bought your tickets from TickPick you are in luck… to receive your refund you won’t need to do anything, instead once TicketMaster announces that the concert is officially cancelled and announces details around refunding ticket purchasers we will automatically refund your credit card.**
If you did not buy your tickets from TicketMaster than you are going to want to reach out directly to the reseller, whether it be, Stubhub or another ticket resale website. Note, that there’s no urgent rush to reach out to the sellers (unless you don’t trust them). The likelihood is as long as you didn’t buy your tickets off of craigslist you are going to get a refund.
If you are not sure where you bought your Lady Gaga tickets, you will need to call TicketMaster, but it’s going to be difficult to get a refund since you weren’t the original purchaser. If you have any specific questions leave it in the comments below and we’ll try to help you out.
**Important: If you have received hard tickets from your point of sale (verses etickets) you most likely will be required to return the original tickets. I questioned many resellers why this was necessary and there’s a simple answer. Many original buyers bought their tickets directly from the box office using cash. In these situations the sellers will only be able to get a refund by bringing the tickets back to the box office. So resellers won’t provide a refund in these situations until they receive the tickets back.
Here’s TicketMaster’s official Refund Policy:
Canceled or Rescheduled Events
Canceled Events – If your event was canceled, in most cases you won’t need to do a thing: we’ll inform you of the cancellation and refund the amount you paid for your tickets, including all fees (except UPS and retail pickup, and fees on certain Major League Baseball purchases) on the same payment method used for purchase. If you bought your tickets at a retail outlet, please return them at the same location.
Rescheduled Events – If your event was rescheduled, we’ll contact you with the new date and time ASAP. Can’t make it? The decision to issue refunds for rescheduled/postponed events is up to the individual artist, team, venue, or promoter, but we’ll do everything we can to help!
You can also get real time up dates from Lady Gaga’s official website.