BestPrice Guarantee

BestPrice Guarantee

We’re so confident that we offer fans the best prices on tickets, we’ve created a BestPrice Guarantee for fans. If you can find the same seats on a competitor’s site for lower prices than TickPick within 30 minutes of placing your order, we’ll add 110% of the difference in price to your account in the form of TickPick credit.

Why are we so confident? We are the only major ticket marketplace that will NEVER charge any service fees. Not hidden. Not tacked on at checkout. Not anywhere.

Just find your seats, know that you’ve gotten a great deal, and go have fun at your event!

BestPrice Guarantee Claim Requirements

• The lower price is based on the final checkout page price. When taking your screenshot, please ensure it displays all fees.
• The lower price must be found and screenshot with timestamp within 30 minutes of your purchase with TickPick.
• The lower price you found must be for the same event, the same date(s), and the same section, row, and quantity that you purchased on TickPick.
• The lower price must be available to the general public. AARP rates, AAA rates, military rates, corporate rates, etc, do not apply.
• Prices offered through loyalty programs, through contests or as a part of a travel package are not valid.
• Prices obtained through the usage of promo are not valid.
• Prices from apps or websites where you don’t know the event until after booking, prices from websites/apps where you name your own price, and prices you must call in for are not valid.
• Professional ticket resellers (those who buy and sell tickets on a regular basis, as determined by TickPick) are not eligible.
• TickPick may deny any suspicious or fraudulent claims.
• The BestPrice Guarantee does not apply in the event of disasters, acts of terrorism, or other events outside of TickPick’s control.
• TickPick can change the BestPrice Guarantee at any time without notice.
• TickPick caps the amount of TickPick credits that can be issued as part of a claim at $200.

How To Submit A BestPrice Guarantee Claim

Fill out a BestPrice Guarantee claim ticket form by heading to this link and selecting BestPrice Guarantee from the dropdown.

Here's what you'll need:

• Email address associated with your TickPick account
• Name and Phone Number
• TickPick Order Number
• Where you found the lower price (please pick from drop down)
• URL of the competitor’s check out page
• A screenshot of the other site’s price at checkout (including all fees) with a timestamp that is within 30 minutes of your TickPick order