Terms & Policies

Price Freeze Terms

Last Updated on Jan 3, 2023

TickPick's "Price Freeze" grants the purchaser the right to purchase from TickPick a ticket for a specified event ("Qualifying Event") at a specified ("Frozen") price for a specified period of time, subject to availability, any applicable Credit Cap, and the Terms hereunder. Subject to the Terms below, the price of available Qualifying Tickets may be Frozen for a temporary period of time (the "Price Freeze"). TickPick offers Price Freeze to provide Qualifying Purchasers a more flexible purchasing experience through its mobile application ("Application"). By utilizing Price Freeze, you agree to these TickPick Price Freeze Terms and Conditions ("Terms"). Your use of TickPick's Price Freeze is subject to the TickPick User Agreement. Any capitalized terms used herein that are undefined have the meaning given to such term in the User Agreement. Violation of these Terms can lead to Account suspension or termination.

TickPick may modify any of these Terms at any time, with or without notice to you, subject to applicable law. In the event of a change in these Terms, we shall post a revised version of these Terms here, which shall automatically replace the terms of any previous terms posted here. Your continued use of TickPick.com and TickPick's Services, as defined in the User Agreement, following the posting of revised terms will constitute your acceptance of the revised terms. If you don't agree with the User Agreement or these Terms, do not continue to use TickPick.com or TickPick's services.

1. Price Freeze Eligibility

You will be able to participate in the Price Freeze program if you are a Qualifying Purchaser. To become a "Qualifying Purchaser", you must be a registered user of the TickPick Application, and that registered user Account must have either previously completed a purchase of tickets or performed other actions on the Platform as required. If a registered user is a Qualifying Purchaser, you will be able to utilize the Price Freeze functionality ("Event Freeze Window") through the Application, subject to the terms herein.

2. Events Eligible for Price Freeze

An event is available for Price Freeze if it is a Qualifying Event. A "Qualifying Event" is an event occurring in no sooner than two (2) days from the time of selecting Price Freeze. Only one Qualifying Event can be Frozen by you at any one time. Only Qualifying Tickets available at the time of the Price Freeze will be Frozen for the Qualifying Event. "Qualifying Tickets" will be noted by a representative icon next to the price of the tickets when a Qualifying Event is viewed. Only tickets with these representative icons are Qualifying Tickets. TickPick will not be responsible for errors made by you when selecting the Qualifying Event for Price Freeze.

3. Price Frozen Qualifying Event

When you have Frozen a Qualifying Event, TickPick is not guaranteeing that Qualifying Tickets for the Qualifying Event will be available for purchase through the Event Freeze Window. Those tickets are the property of the Seller and TickPick has no control over the tickets that are available at any point in time. In addition, tickets may be added to Qualifying Events during the Event Freeze Window which would not be subject to the Price Freeze.

4. Event Freeze Window

After you have Frozen a Qualifying Event, and up until twenty-four (24) hours prior to the start of the event, the price of available Qualifying Tickets will be Frozen (the "Price Freeze"). After twenty-four (24) hours prior to the start of the event the Price Freeze will expire. Qualifying Tickets will be only available for purchase at the then current price. If the Price Frozen Qualifying Event is canceled, postponed, or rescheduled, the Price Freeze will no longer apply to those tickets or that event.

5. Purchase

At the time of purchase, when a Qualifying Ticket is priced lower with the Price Freeze than the current price of the ticket, you will pay the current price of the ticket and a Credit (discussed in greater detail under the User Terms) will be issued ("Issued Credit") for the difference between the current price and the Frozen price, up until the maximum Credit Cap, will be credited to your registered user account. Purchases are limited to one transaction per Price Frozen Qualifying Event. If you do not (or are unable) to purchase the Qualifying Ticket, you will not be eligible for any credit.

6. Credit Cap

The Credit Cap is equal to a maximum of twenty-five dollars ($25) per ticket and a maximum of fifty dollars ($50) per transaction.

7. Credit Issued

The Credit Issued will be added to your registered user account after the purchase, if applicable based on qualifying terms previously mentioned. Credits will expire 1 year after receipt if not used toward a purchase within that time.

8. Cancellation

You can cancel a Price Freeze on any active Price Frozen Qualifying Event at any time.

9. Price Freeze Not Available for Certain Events or Tickets

Due to the nature of certain events and tickets for events, the Price Freeze offering may not be available for all events, even if such events would otherwise be considered Qualifying Events or where tickets would otherwise be considered Qualifying Tickets. TickPick reserves the right to make those determinations at its sole discretion. Price Freeze may not be used in combination with other promotions and programs. The BestPrice Guarantee is not applicable to Price Freeze Qualifying Tickets.

10. Not Insurance

The terms of this service are not intended to constitute an offer to insure, do not constitute insurance or an insurance contract, and do not replace any insurance obtained or available to be obtained by you.

11. Additional Support

Please contact our customer support through our Help Center.

TickPick | Price Freeze