Question 1

Am I allowed to sell tickets?

Accepted Answer

We only support sellers that are residents within the United States (excluding US territories) with United States bank accounts and Canadian residents with Canadian bank accounts.

Question 2

Does it cost me anything to list tickets?

Accepted Answer

There's no cost to list your tickets for sale on TickPick. You can delete your listing(s) at any time as long as they haven't yet sold. You're only charged a 15% commission if your tickets sell.

Question 3

Are there tickets I can't sell on TickPick?

Accepted Answer

You can sell tickets to all live events on TickPick, a ticketing platform that allows you to sell concert tickets, sports tickets, theater tickets, and others like stand-up comedy shows, speaking engagements, and more. If you have tickets to any form of live entertainment, you can sell them with ease on TickPick. Note that some General Admission events that don't have any assigned seating may be restricted when it comes to using TickPick's AutoList feature.

Question 4

Can I sell concert tickets on TickPick?

Accepted Answer

You can sell concert tickets of any kind on TickPick. This includes concert tour tickets from major artists like Beyonce, Taylor Swift, Billie Eilish, and more, and also Music Festival tickets for events like Coachella and Lollapalooza. Whether you have mobile concert tickets that need to be delivered electronically at the last minute or physical wristband tickets for a festival that need to be delivered to the buyer via FedEx, you can sell them on TickPick, where we make delivering your event tickets as easy as it gets.

Question 5

Can I sell season tickets on TickPick?

Accepted Answer

You can easily sell NFL, NBA, MLB, and NHL season tickets on TickPick. You have the option of setting your ticket prices via bulk edit or manually entering prices for games that may be in higher or lower demand, so you can sell however is most convenient for you. You can sell single game season tickets or the entire season ticket package on TickPick. It's the easiest way to sell season tickets for profit, at face value, or below face value. Start selling today to get paid.

Question 6

What is the commission / what is the payout if my tickets sell?

Accepted Answer

When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85.

Question 7

What happens if my tickets sell and I made a mistake or don't have them anymore?

Accepted Answer

We understand that mistakes happen, but buyers are not as understanding. When your tickets sell, you're obligated to provide those exact seats to the buyer. If you don't have those exact tickets, but you have other ones to provide as replacements, it will be at TickPick's sole discretion if they're comparable or better than the ones that were originally sold. If they're not, you will be charged a replacement fee equal to our cost to acquire suitable replacement tickets or to find another suitable resolution with the buyer. Bottom line: be sure to be responsible and diligent when listing tickets for sale, because you'll be expected to fulfill the order.

Question 8

When and how will I get paid if my tickets are purchased?

Accepted Answer

We pay out sellers up to 14 days after the event has taken place to ensure there were no issues for the buyer. You will receive an email from our partner, Hyperwallet, on your estimated payout date to provide your payment information. You can find your estimated payout date in the "Your Sales" Tab. Please note, we only support payouts to residents within the United States (excluding US territories) with United States bank accounts and Canadian residents with Canadian bank accounts. For more information regarding payments, check out our Payment FAQ.

Question 9

Can I list tickets for sale that I don't have in hand?

Accepted Answer

Yes. When you're listing tickets for sale, you'll be asked if the tickets are currently in your possession. If they're not, you'll be able to mark an "in-hand date," which will be advertised on your ticket listing to potential buyers. Please be as conservative as possible when setting your in-hand date. If you're unable to deliver your tickets by the in-hand date as promised, TickPick may cancel the sale at its sole discretion and you may be subject to cancellation/replacement fees.

Question 10

Can I upload my e-tickets and make them available for instant download?

Accepted Answer

Yes. As the final step of the listing process, you'll be prompted to attach the PDF(s) of your e-tickets. If the tickets sell on TickPick, they'll be instantly delivered to the buyer.

Question 11

How long do my listings show on TickPick?

Accepted Answer

Depending on the delivery type and characteristics of the event itself, your listings will stop showing at different times before the event's start time. Typically, e-ticket listings for which the PDFs have already been uploaded (Instant Download) will be displayed up until the event's scheduled start time. E-ticket listings that don't have the PDFs already uploaded will be removed six (6) hours prior to the event's scheduled start time. Electronic transfer listings will be active until three (3) hours prior to event time and FedEx listings up until three (3) business days prior to the event. These parameters are subject to change at TickPick's sole discretion.

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